-For custom cake orders, delivery and pick-up times are evenings between 4:30 pm-7:00 pm Monday - Friday. Saturdays between 6:30pm-8:30pm 

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-Sunday delivery is available between 9 am to 4 pm.

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-For weekday orders & weekends, alternative delivery times can be arranged if there is availability up to 9 pm.

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-Delivery is required for all wedding cake orders. Wedding cake delivery begins at a flat rate of $1.19 per minute inside Memphis' city limits. For surrounding areas (i.e. out side the city limits and the tri-state area for Mississippi & Arkansas) there is a $1.50 per minute fee from Southeast Memphis, 38118.

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-There are special pick-up times for the holiday season.

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-J's Cakes operates from a private home based studio. Currently the pick-up location is the Hickory Ridge Mall (front entrance), located at 6075 Winchester; Memphis, TN 38115