TERMS AND CONDITIONS
The following terms and conditions apply to orders for baked goods including wedding and custom cakes and other items from J's Cakes/Erus Involo, DBA:
-Upon receipt of deposit based on furnished quote for custom order, the buyer agrees to color, design(s) and flavor upon placement of the order. The buyer also agrees that upon final payment and pickup or delivery of the order, that they accept the product “as is” and no refunds will be issued.
-Deposits on Wedding Cakes can be granted minus a $75 administrative fee. Wedding cake deposit refund request will only be honored up to a month before your wedding date.
-A non-refundable deposit in the amount of half of the total price is due the same day that I agree to make your cake and to secure your event date.
-I require a minimum of two weeks’ notice on cake orders. However, please note that you may place your order sooner.
-My products may come in contact with milk, wheat, nuts, soy, and other allergens. It is your responsibility to notify your guests and hold J's Cakes/Erus Involo, DBA harmless to any allergic reaction. J's Cakes products may contain inedible materials, such as plastic accessories, floral wire, wooden/plastic dowels, etc. I am not responsible for injury or illness due to the ingestion of said materials.
-Any complaints or concerns must be made within (3) days of event. -Cake flavor and texture are subjective. Refunds may be requested solely on this, and will be considered providing the product is submitted to me for inspection within one (1) day of event, and if the quality is determined not to be up to industry standards.
-The balance of your cake/order will be due at the time of pickup/delivery. With the exception of wedding cakes, wedding order balances must be paid 2 weeks prior to event date.