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Shipping F.A.Q.'s
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Where do I begin?Yes, there is such a thing as preparing to make a cake decision—and it helps immensely. You may have no idea what you want at first, so take some time to browse cakes online, in wedding magazines, or on social media. If you have any special fabrics, consider them as possible design inspiration. Also, be sure to provide your cake decorator with a picture of your dress—I often gain inspiration from these details. Decide whether you want a groom’s cake. It can be as simple as a sheet cake with a sports logo, or it can be more elaborate and reflect his personality. A groom’s cake (if it has a simple design) is also a great way to help meet the required number of servings—especially useful if you plan to save your anniversary tier. Decide how many servings you’ll need. This usually corresponds to your guest count, but it can vary depending on your reception style. For example, a seated dinner (where cake is plated and served) may require more structured portions than a dessert bar (where guests pick from a variety of sweets). Take a look at the servings guide to see different combinations. Decide if you want the cake to be a certain size. For instance, do you want an especially tall cake? Cakes can be made to appear larger by using one or more dummy tiers at the bottom. However, please note that while dummy tiers reduce the number of servings (to prevent waste or achieve a grander visual effect), they take just as long to decorate as real cake tiers. Decide on fondant or frosting. Many designs can be done in either, though some may require fondant for structural or aesthetic reasons. Fondant also provides a bit of extra protection if your wedding is outdoors. Please note: Cakes generally do not do well in temperatures above 75°F. Finally, have a budget in mind. I use your budget as a guideline to keep the process on track and help you choose a design that’s customized for you. Most of the wedding cakes I make fall between $400 and $700.
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How much are your wedding cakes?The best answer to this question is for you to have a budget in mind. I use your budget as a guideline to design your cake and help you choose something that is customized for you. Because I am a privately owned studio, I can afford to offer cheaper pricing because I do not have a huge overhead to cover. My wedding cakes begin at $2.10 per serving. So, depending on the design, a cake for 100 guests would begin at $210. This would be a simple vanilla cake with buttercream frosting. This price configuration does include your anniversary tier in the servings. If you are hoping to save your top (anniversary) tier, this will generally decrease the number of servings. Cakes with very complex designs can be significantly more. If the overall price sounds expensive, just remember a lot of time and preparation goes into creating every little detail on a finished cake. This work is all done by hand. Your wedding day is a one-and-only special day. You are buying a fine piece of art—the cake is the second most photographed item at the wedding, after the bride.
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Are you licensed & and insured?Yes, I hold a current Tennessee food handler’s license, a local business/tax license, and maintain business insurance. If you need a copy of our insurance certificate for your venue, please feel free to request it.
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Are your cakes made from scratch?Why absolutely yes! There is no other way to do it!
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Do I need a cake stand & knife and server set?This is a personal choice. I do have a round silver and a round gold cake stand available for you to use free of charge. All I ask is that it’s returned to me within two days of your event. Please provide the name and phone number of the responsible party who will return it, in case you will be unavailable. I know I said “free”—and technically, it is—but there is a refundable $25 fee charged upfront should you request to use a stand. This helps cover the partial cost of replacement if the stand is not returned. Here’s a fun fact many brides don’t realize: if you’ve hired a decorator or caterer, they will often have a cake stand available. And even if you haven’t, your venue may have one for use—you just have to ask! You may also want to consider getting a knife and server set. Many brides prefer to purchase a decorative one. However, I can provide a clear plastic disposable set upon request.
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Do you provide anniversary tiers?Yes. I also include a box to package it in for storage. However, brides have recently gotten in the habit of having the anniversary tier recreated for their one year anniversary. Please note that the anniversary tier cannot be included in the total servings if you are planning to save this tier. It is usually a 4"- 6" cake, and not serving it will decrease the number of servings available to your guests by 6-10 servings.
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Is there a cost for delivery?All wedding cakes must be delivered. I usually include free delivery if it is a simple drop-off and within 10 minutes of my studio. A few common spots I’ve delivered to that fall within this zone include the East Memphis Hilton, the Tower Room, the Botanical Gardens, and the U of M Holiday Inn, for example. Deliveries outside the 10-minute zone begin at a flat rate of $1.19 per minute within Memphis city limits. This also includes surrounding areas—such as locations outside the city limits and into the tri-state area of Mississippi and Arkansas. I’ve delivered as far as Forrest City, Arkansas, and Red Bay, Alabama, so don’t be shy about requesting a delivery—we can make it happen!
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Is there a set-up fee?Almost all of my cakes include setup. However, in cases where wedding cake setup is required, a fee of $15 per hour applies. This fee is charged by the hour and is not prorated. Setup fees are typically incurred when specific elements must be installed on-site—such as fresh flowers, detailed piping connections (for tall or tiered cakes over four tiers), full cake table setup, or logistical challenges like navigating stairs (yes, the dreaded stairs—especially when no elevator is available!). That said, all of this is usually discussed and agreed upon in advance and included in your cake invoice. So, you won’t owe anything extra after the big day. This is exactly why the inquiry form is so detailed—it helps me understand your needs and provide a complete, accurate quote upfront. If you’re really trying to estimate, a typical add-on setup fee for my couples is around $30. The most common reasons I need to charge extra are navigating stairs or installing fresh flowers on-site—especially when the florist provides the flowers and they’re only available for me to place once I arrive, requiring additional time on location to finish your cake.
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Can I order other goodies in addition to or in place of a wedding cake?Yes. I currently offer groom’s cakes, cupcakes, chocolate-dipped pretzels, Rice Krispie treats, Oreos, and a limited selection of decorated sugar cookie add-on options. These items can also be personalized as favors.
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What happens if I have to cancel my order?This would be very unfortunate, and we’re going to hope it doesn’t happen. However, in the unfortunate event that it does, I will refund the total amount you’ve paid, minus $75, if the cancellation is made up to one month before your wedding date. In rare cases, I may have already made special purchases or begun creating custom pieces to accommodate your order. If that occurs, you will receive a full refund less the amount spent on those specific items. If, for any reason, you need to cancel after the one-month cut-off, I will refund the total amount minus your 50% retainer. As much as I would love to return the full amount, I’ve often turned away other clients or begun work on custom elements that cannot be returned, undone, or reused—so fulfilling a full refund at that point would result in me operating at a loss.
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Do you offer tastings and consultations?Yes, I do offer phone consultations upon request. I recommend ordering a cake tasting sampler before our call so that you already have an idea of the flavors you’d like. The sampler includes 8 samples (4 cake and frosting pairings) and is typically just enough for you and your fiancé to enjoy together. If you’d like to host an open tasting and set up a “people’s choice” party, I can absolutely help with that! Just contact me directly to arrange it (901-276-9750). If there’s no answer when you call, please send a text—I receive a lot of spam calls, and texting helps weed out the robots.
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I want to order a cake, now what?Pay your retainer (a.k.a. “deposit”). The retainer ensures that your cake will be made for your wedding date. Please see my Order Policy tab for full details. If we’ve discussed decorative items that you’ll be providing—such as a topper, ribbon, artificial flowers, or gems—please make sure those are available to be dropped off at least one month before your wedding date. Also, please make sure I have all your contact information, especially a working email address!
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